To identify port configuration, we navigate to Network > Basic Settings > Port. This information is viewable under the web GUI of your device, on our device we navigate to Configuration > System > System Settings > Basic Information to identify our existing Firmware Version, Device Model and Serial Number, we will need to use this to identify the firmware download we need. We recommend you make note of the serial number and port configuration as you will need this later on. Prior to updating the firmware, we recommend you do take a backup of any critical footage and/or device parameters. For demonstration purposes we are using our demonstration NVR, model DS-7716NI-I4. Updating Firmwareĭue to the Hik-Connect being a new addition to their software, you will be required to update the firmware on your device. However, configuring Hik-Connect is a little more involved than it’s predecessor however we’ve put together a small guide to help you through the process. Hik-Connect is now hosted on Amazon’s AWS platform which allows them to leverage their state of the art security. Hikvision noticed that this was a core piece of their user base and have now decided to migrate to Hik-Connect. HiDDNS was a Dynamic DNS service provided free of charge to Hikvision users, it allowed for easy remote viewing without the need to continually update the external IP address.
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